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Home :: About Trinity :: Quality :: Quality Scorecard :: Survey of Patients' Hospital Experiences (Dec. 2008)
| West Campus/ 7th Street |
Terrace Park |
Illinois average |
National average |
|
| Percent of patients who reported that their nurses "Always" communicated well. | 71% | 74% | 72% | 74% |
| Percent of patients who reported that their doctors "Always" communicated well. | 77% | 80% | 79% | 80% |
| Percent of patients who reported that they "Always" received help as soon as they wanted. | 54% | 63% | 59% | 62% |
| Percent of patients who reported that their pain was "Always" well controlled. | 62% | 66% | 66% | 68% |
| Percent of patients who reported that staff "Always" explained about medicines before giving it to them. | 58% | 58% | 56% | 59% |
| Percent of patients who reported that their room and bathroom were "Always" clean. | 65% | 75% | 68% | 69% |
| Percent of patients who reported that the area around their room was "Always" quiet at night. | 47% | 67% | 53% | 56% |
| Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home. | 83% | 83% | 79% | 80% |
| Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). | 61% | 74% | 61% | 64% |
| Percent of patients who reported YES, they would definitely recommend the hospital. | 65% | 77% | 64% | 68% |
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