CRISIS LINE
CRISIS HOTLINE

Illinois: 1-800-322-1431
Quad-City Area: 309-779-2999
   
Robert Young Center's Crisis Line provides 24-hour, seven-days-a-week access to confidential professional help.

The Robert Young Center Crisis Line has been awarded certification by the American Association of Suicidology. Certification signifies that the Robert Young Center met or exceeded specific standards in general service delivery, services in life-threatening crisis, ethical issues, community integration, and program evaluation. Certification also helps assure the public that when a crisis arises, they have access to properly trained staff providing high-quality services.

Access Center

The Access Center is designed to provide a central point of contact for all patients seeking treatment at the Robert Young Center.  Its goal is to provide new patient assessments that are timely and convenient as well as to provide crisis assessments.  The Access Center staff are trained to direct patients to the most appropriate level of care, balancing safety and the desire to cause the least restriction to the client's lifestyle.  Access Center staff will also coordinate with community referral sources such as Employee Assistant Program's (EAP's), primary care physicians, and local law enforcement agencies, when appropriate.

The Access Center is currently available Monday through Friday from 8:00 a.m. to 9:00 p.m..  Crisis assessments are available through the Trinity Medical Center West Campus Emergency Room after these hours.  

For more information about Robert Young Center's Access Center, please call (309) 779-2800.