We offer free Wireless Internet services to you as a part of our continuing effort to make your stay at our Trinity* Quad Cities campuses as comfortable and convenient as possible. In order to use this service, you must have a notebook computer, tablet computer, hand-held computer or smart phone with the following capabilities:
- Wireless adapter
- Internet browser
- Latest security patches and anti-virus updates
To maximize your enjoyment of this service, follow these directions to access the Internet through this network:
- Right-click on the Wireless Network Connection icon in your system tray and select View Available Wireless Networks.
- Locate and select the wireless service called “IHS Guest WiFi.”
- Connect to IHS Guest WiFi.
- When you agree, you will be directed to the Iowa Health System home page, where you can browse to your desired Web site.
Please note: There are a few limitations with this service that you should be aware of before getting started. Certain sites that are considered obscene, offensive or otherwise objectionable are unavailable as a courtesy to our other patrons. We also ask that you refrain from playing music or making other audible sounds in a way that disrupts our patrons. Wireless service may not be available in all areas of Trinity and may be weak in some areas. Wireless Internet access will be denied if your wireless device is detected as having a virus or otherwise poses a risk to the hospital’s network.
Technical support is available for your wireless Internet access. If you are experiencing problems, contact the toll-free support line at (877) 374-0229 for assistance. Our patient care providers are not trained on the wireless Internet service and will only be able to refer you to the support line.
To protect your personal belongings, we suggest storing your computer and other valuables out of sight when not in use.
*Trinity Muscatine does not currently offer wireless internet access.